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Listed below are answers to some of the most commonly asked questions about OSA, our products, and the services our subscribers receive. If your question or concern is not among those answered here, please feel free to contact us either by email or live chat.
Note: If you’re already an OSA subscriber, please have your buyer number ready for faster processing of your request.
Q. Why does the weekly newsletter and other OSA emails end up in the “Junk Folder” of my mailbox?
A. One of the possible reasons why you may not be receiving our emails is because many ISP's filter email without the knowledge or consent of their clients. Recent surveys show that 42% of the people ARE NOT receiving the genuine emails and newsletters that they requested. Increasingly, ISPs are using filtering systems to try and keep Spam out of customers' inboxes. Many authentic emails get caught in these filters and you have no way of knowing which of your emails are filtered.
But there is a simple solution: just add the email address of your opt-in Newsletters' to the 'Address Book' of your particular email system. In this case, its osa-newsletter@osanewsletter.com
Currently, white-listing is the ONLY way to ensure that you receive all your important emails. To view the full details, please click here.