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Listed below are answers to some of the most commonly asked questions about OSA, our products, and the services our subscribers receive. If your question or concern is not among those answered here, please feel free to contact us either by email or live chat.
Note: If you’re already an OSA subscriber, please have your buyer number ready for faster processing of your request.
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE ORDERING FROM THIS SITE.
By using the Lottery entry services of Overseas Subscribers Agents you confirm and agree that:
- You are at least 18 years of age.
- The contact and payment details in your Lottery entry forms are correct, true and complete. We may, at our own discretion, and only when necessary, disclose some of the details submitted to us on this order to third parties, for the purposes of verification and authentication of those details. Please see our privacy policy for more information.
- Lottery play through Overseas Subscribers Agents (OSA) is valid only where legal. You accept sole responsibility for determining whether your use of OSA's services is legal in the country where you live.
- OSA is not affiliated with, or sponsored by, any official government agency. We will purchase your entries as your agent, not as principal. We do not process entries for any lotto or lottery from players residing in the sponsoring country.
- The price of entry through OSA includes the product cost plus a handling fee. Tickets are purchased on your behalf at the face value shown on the tickets. The handling fee in excess of the ticket cost is to cover all the costs of purchasing your tickets, holding your tickets in safekeeping, keeping records of your entries, monitoring draw results, notifying you of prize winnings, and collecting and remitting those winnings. We apply entry fees and/or any prize monies in satisfaction of any existing debt that is owed by you to OSA and any associated businesses or companies prior to remitting the balance to you.
- Once your entry has been received and processed, you will receive an official entry confirmation by email and post - showing your numbers, draw dates and all other details pertinent to your play. After each Draw, you will also receive results and prize notifications. Please be sure to provide a valid email address to ensure receipt of all important notices.
- In the event that you supply insufficient funds to cover the cost of the order, such shortfalls or excess funds, as the case may be, shall be applied to reduced or additional lottery play on your behalf.
- OSA is committed to fulfilling your order as requested. However, in the event of failure to lodge your allocated games due to employee or system error by OSA and its agents, you hereby agree to release and forever hold harmless OSA, its related bodies, corporate directors, employees, contractors and agents from all actions, claims and demands to the extent permitted by law. You further agree that any damages shall be limited to the amount received for the order.
- OSA cannot be held responsible for the re-scheduling or closure of any promoted lottery draw/s. Refunds may be provided for unused entries which have not yet been lodged in the lottery specified. Prize wins are forfeited when an order has been cancelled.
Remember, lottery is a game of chance. Only play to a level that you can comfortably afford.
This Agreement is effective immediately upon submission of your entry, and will continue until Overseas Subscribers Agents receives written notice from you to terminate your lottery enrollment or the last date for which lottery entries are to be purchased on your behalf, as indicated in your Official Entry Confirmation.